Customer Services: 07892111202 or 202 from your Delight Mobile

Keep your
number

Join Delight Mobile and you can keep your current mobile number. We know time is precious and the last thing you want to do is contact everyone to tell them your new number. Right?
 
Transfer your existing number and earn your joining bonus.
 
  1. Call your mobile network’s customer service and ask for a Porting Authorization Code (also known as a PAC number);
  2. Once you receive the PAC number, send a text to 07892111011 from your existing mobile number (using the existing SIM from your current network).
 
This text should show: 

<pac code> space <Delight number that you have been given in your welcome pack>. 

 

WE WILL THEN TRANSFER YOUR EXISTING NUMBER

For example, if you want to switch your Vodafone number (07771234567) to your Delight Mobile number (07511122222), simply:
 
  1. Get your PAC code VOD123 from Vodafone Customer Service (191);
  2. Then, send a text to 07892111011 from your Vodafone number (07771234567).
 
The text in this case would read: 

VOD123 07511122222. (don’t forget to insert a space between the PAC number and the mobile number.) 
 
  1. You will receive a text from us, within one working day, to let you know your number has successfully been transferred. During the one-day transfer period, just continue to use your number with your existing network.

    Need further assistance? Delight Mobile's Customer Service are here to help. Call them free from your Delight Mobile phone, or on +44 7892 111 202 from any other phone (call charges to this number will vary).

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